Privacy Policy

At Insendra, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and handle your data when you visit our website or work with us as an email marketing partner.

Information We Collect

Personal Information

We collect information you provide directly, such as your name, email address, phone number, and business details whenever you book a consultation or engage our services.

Client and Campaign Data

When working with clients, we may handle business-related data, including campaign performance, audience segments, and marketing insights.

Subscriber Data (on behalf of clients)

As part of our services, we may process subscriber data provided by clients, such as:

Email addresses
Names
Engagement data, including opens and clicks

This data belongs to our clients, and they are responsible for collecting it in a compliant manner.

Automatically Collected Information

We may collect technical data such as IP address, browser type, device information, and website activity to improve performance and security.

How We Use Your Information

We use the information we collect to:

Provide and manage our email and SMS marketing services
Respond to inquiries and communicate with you
Plan, execute, and optimize marketing campaigns
Track performance and improve results
Maintain security and prevent misuse
Comply with legal obligations

Email Marketing and Compliance

Our services involve managing and optimizing email campaigns. This includes tracking engagement, such as opens and clicks, to improve performance.

All campaigns we manage follow the requirements of the CAN-SPAM Act. This includes clear identification of the sender and a working unsubscribe option in every communication.

Tools and Platforms We Use

We rely on trusted platforms to run campaigns and manage data, including:

Klaviyo
Shopify
Attentive
Postscript

These platforms may process and store data as part of service delivery.

Sharing Your Information

We may share your information with:

Service providers that support our operations and campaign delivery

Marketing and technology platforms used to run campaigns, such as Klaviyo, Shopify, and similar tools

Legal authorities when required to comply with applicable laws

Data Security

We use reasonable security measures to protect your data and limit access to authorized systems and individuals. While we take practical steps to safeguard information, no system can guarantee complete security.

Your Privacy Rights

Depending on your location, you may have the right to:

Access, update, or delete your data
Withdraw consent where applicable
Opt out of marketing communications

To make a request, you can contact us using the details below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.